Outcomes

Outcomes measurement in SUD prevention, care coordination, and recovery support is about more than tracking activity. Screening volume, session counts, and referrals sent are inputs — what matters is what changes as a result. The metrics that matter vary by audience. Health plans look to HEDIS behavioral health measure performance, utilization trends, and total cost of care. Providers track retention rates, length of stay, and clinical improvement scores. Public sector organizations need data that feeds directly into grant reporting requirements and demonstrates impact to the funders and policymakers who sustain their programs. Getting there requires both the right platform and the right partner — one that captures data at the point of care and translates it into evidence that decision-makers can act on.

Explore related articles and resources showcasing outcomes.

    Better Retention, Increased Revenue

    July 6, 2026

    Key Findings. The Challenge Patient retention is a priority for every provider, but for a chain of Midwest Office-Based Opioid Treatment (OBOT) clinics providing medication-assisted treatment, it’s not just clinical,
    Explore Caron Treatment Centers' success story in reaching new clients with a digital assessment and referral solution.

    Meeting Patients Where They Are

    May 5, 2026

    Caron Treatment Centers scaled youth and adult behavioral health services with CHESS Health, using digital screening, prevention, and recovery support to improve access and continuity of care.

    MAT Boosts Retention by 30% With Contingency Management

    February 2, 2026

    Discover how contingency management drives higher retention and engagement by rewarding key recovery behaviors and improving outcomes in addiction treatment.
    Discover how eIntervention is streamlining workflow and transforming access to essential support services to enhance recovery outcomes in the Finger Lakes community.

    Utilizing Digital Solutions to Maximize Client Care

    November 25, 2025

    FLACRA implements eIntervention to streamline referrals and enhance access to support services for substance use disorder and mental health.
    Learn how Valley Hope has increased access to care, reduced relapse, and improved patient-provider engagement and business outcomes with the CHESS Health recovery solution including Connections.

    Enhanced Recovery Support to Enrich Treatment Outcomes and Boost Business Success

    September 25, 2025

    Valley Hope integrates eRecovery to improve patient communication, progress tracking, and provide 24/7 peer support, leading to better treatment outcomes.
    Enabling Staff to Address Triggers for High Drug Use and Overdose in Rural West Virginia

    Bridging the Gap: How SRDRC Transformed Substance Use Disorder Treatment in Rural West Virginia

    July 23, 2025

    Providers in rural West Virginia confront high rates of drug overdose mortality by leveraging digital solutions to support individuals with substance use disorder.

    Efficacy and Comparative Effectiveness of Telephone and Smartphone Remote Continuing Care Interventions for Alcohol Use Disorder

    July 9, 2025

    Randomized trial shows remote continuing care improves alcohol use disorder outcomes with digital and phone-based recovery support.
    Providers in rural Chaves County, NM are delivering prevention and recovery support to a community grappling with poverty and substance use.

    Rural Realities: Tackling Mental Health and Substance Use in Chaves County

    June 27, 2025

    Chaves County in southeastern New Mexico addresses high poverty levels and elevated rates of mental health issues and substance use disorder through community initiatives.
    Explore West Virginia substance use recovery with digital support. Over 12,000 individuals connected for a transformative journey.

    Digital Tools Improving Recovery from SUD in West Virginia

    June 10, 2025

    West Virginia is using digital tools to fight the SUD crisis, reducing overdose deaths and boosting recovery support across vulnerable groups.
    Explore the success story of Hancock County's Community Coalition of Addiction is tackling SUD (substance use disorders) in its community.

    Hancock County’s Approach to Tackling SUD

    May 24, 2025

    Hancock County, Ohio’s mental health and substance use disorders coalition expands its impact by increasing community engagement and providing continuous support and resources.
    Explore recovery support in tribal communities and the innovative approaches taken by Choctaw Nation Behavioral Health to meet demand.

    Expanding Recovery Support in Tribal Communities

    April 14, 2025

    Choctaw Nation is transforming rural recovery with a digital lifeline that’s helping tribal populations stay on the path to healing.
    Discover how the eIntervention closed-loop referral system revolutionizes student behavioral health services.

    Improving Students’ Connections to Behavioral Health Care

    December 5, 2024

    CREOKS Health Services improved school referrals with eIntervention, doubling referral rates and enhancing outcomes for students and families.