The following is the CHESS Health online privacy policy, which governs how visitor information (your information) is gathered and used on our website (https://www.chess.health/). Please take a few minutes to read this policy carefully.

Please note that privacy policy that governs the Connections App from CHESS Health is separate from this information and is published separately.  The privacy policy for the Connection App is available here: https://www.chess.health/privacy-policy-for-the-connections-app/

Your Information that CHESS Health May Collect Online
You can affirmatively submit to CHESS HEALTH certain information pertaining to your interaction with us. This may include, for example, if you fill out a form on our website. We also may infer your geographic location based on your IP address or other information.

CHESS Health’s website is not designed with the purpose of attracting any person under age 13. CHESS Health does not knowingly collect or maintain any personal information from children under the age of 13.

Cookies and Other Persistent Identifiers
A cookie is a small piece of text sent to your browser by a website you visit. It helps the site remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

CHESS Health or third parties we contract with may use persistent identifiers such as cookies, embedded scripts, web beacons, pixel tags, log files, or similar technologies to collect certain information about visitors to our site and interactions with our online and mobile sponsorship information or advertisements.

For example, we may automatically collect certain non-personal information from you, including but not limited to your browser type, device type, geographical location, operating system, unique device identifier of any of your computer(s) or device(s) that are used to access the site, software version, Internet Protocol (“IP”) address, phone model, phone operating system, and the domain name from which you accessed the site. We also may collect information about your use of the site, including the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing or using the site, the number of times you return to the site, other click-stream or site usage data, emails that you open, forward or click-through to our site, advertising that you click on, and other sites that you may visit.

You can still use CHESS Health’s website if you have set your browser to reject cookies or tracking identifiers, but it may prevent you from viewing or accessing some of the features of our sites.

Uses of Persistent Identifiers
CHESS Health or third parties may use identifiers to generate certain kinds of site usage data, such as the number of hits and visits to our sites. This information is used to understand how visitors use our sites and provide better services to you. CHESS Health or third parties may also use identifiers to personalize the display of sponsorships or advertisements and customize the content you see while using our sites and sometimes while visiting other websites (see Your Ad Choices below).

CHESS HEALTH may transfer, or allow third parties to collect, analytic information about your visit to CHESS HEALTH websites to help us improve our websites and better serve you when you visit us online in the future. Analytic information may include such identifiers as your browser type, IP address, referring site URL, web pages you view and links you click on while navigating within our sites.

We use this information for a number of purposes, such as to provide easier site navigation, access to forms, or to track analytics and certain statistical information that enables us to improve our site and provide you with more relevant content and information on our site and other sites.

We may also use third party analytics and advertising tools, or allow third party companies, to serve ads and/or automatically collect certain non-personal information from you when you interact with our site, advertising, or social media. This may include click stream information, browser type, time and date, subject of advertisements clicked or scrolled over. These third party tools or companies may use technology such as cookies, web beacons, pixel tags, or log files to collect such information.

How CHESS Health Uses Your Information
We will use information you affirmatively submit to CHESS Health for the purpose for which it is submitted, such as to reply to your email, respond to your inquiry, handle your complaint, publish your customer review or comment, process billing transactions, register your participation in an event, respond to requests related to program participation, and communicate with you when necessary. We may also use such information to provide operational notices, in program record-keeping and to conduct research on industry marketplace practices. We may contact individuals registering for events with information about other CHESS HEALTH events.

We may use third party contractors to act on our behalf, and these contractors are obligated to not disclose or use your information for other purposes.

CHESS Health relies on information collected from our users to develop new services and conduct analysis to enhance current content and services. Information collected from you may be used to review usage and operations of our site and address any resulting issues with our site.

At certain points where your information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about CHESS Health. This election box only appears in places where the service collecting your information maintains such lists. You can remove your name from a CHESS Health mailing list by utilizing the appropriate unsubscribe feature contained in the emails.

CHESS Health may also use the information we collect from you to enhance your online experience and provide you with customized site content and targeted information on the site, across third party sites, or through your mobile device.

Other purposes
CHESS Health may also share your information under the following circumstances:

  • We respond to requests from governmental agencies or where required by law (such as by subpoena, investigative demand, court order or regulation).
  • We may share information with appropriate persons or governmental authorities, where your communication suggests possible harm to others.

International Transfers
If you are visiting our site from outside the United States, be aware that your information will be transferred to, and maintained on, computers located within the United States. The collection, use, retention and any other processing of your information will be governed by United States law and further by the specific jurisdictions within the United States where that information is stored, unless otherwise specified.

Updates
If CHESS Health changes this policy in the future, we will post the changes here and indicate the date of the changes at the top of the policy.

Connections App

Please note that privacy policy that governs the Connections App from CHESS Health is separate from this information and is published separately.  The privacy policy for the Connection App is available here: https://www.chess.health/privacy-policy-for-the-connections-app/

Problems or Complaints with CHESS HEALTH Privacy Policy
If you have a complaint about CHESS Health’s compliance with this privacy policy, you may contact privacy@chess.health.