Outcomes

Outcomes measurement in SUD prevention, care coordination, and recovery support is about more than tracking activity. Screening volume, session counts, and referrals sent are inputs — what matters is what changes as a result. The metrics that matter vary by audience. Health plans look to HEDIS behavioral health measure performance, utilization trends, and total cost of care. Providers track retention rates, length of stay, and clinical improvement scores. Public sector organizations need data that feeds directly into grant reporting requirements and demonstrates impact to the funders and policymakers who sustain their programs. Getting there requires both the right platform and the right partner — one that captures data at the point of care and translates it into evidence that decision-makers can act on.

Explore related articles and resources showcasing outcomes.

    Learn how an organization supporting first responders in the emergency services sector addresses substance use disorders using digital tools.

    Transforming Behavioral Health Support for First Responders

    November 12, 2024

    An organization in the emergency services sector addresses substance use disorders among first responders using innovative digital tools.
    United Counseling Service (UCS)-Bennington, designated as a Center of Excellence by Vermont Care Partners, serves the far southwestern corner of Vermont, a rural area where the need for substance use disorder and mental health treatment far outweighs availability.

    Extending Provider Reach: Enhancing Access to Mental Health and Addiction Services for Rural Vermonters of All Ages

    September 18, 2024

    United Counseling Service in rural Vermont expands access to mental health and addiction services, addressing increasing substance use and co-occurring disorders.
    JusticeLink utilizes eIntervention to streamline referrals, manage data, and deliver a better experience for justice-involved clients.

    Ending the Cycle of Incarceration: Supporting Justice-Involved Individuals Through Re-entry

    August 19, 2024

    JusticeLink bridges the gap between justice-involved individuals and community services, facilitating recovery and reintegration.
    In the landscape of the rural SUD crisis, creating connective experiences that can help guide and support across the entire spectrum is paramount to having success in this crisis. Arbor Place, a prevention, treatment, and recovery services provider in rural western Wisconsin, exemplifies this ethos through its innovative approach to care. Led by Executive Director Jill Gamez, Arbor Place embraces a philosophy of constant evolution, always seeking novel strategies to enhance client care.

    Fostering Connective Experiences to Support Individuals with SUD In Rural Wisconsin

    May 20, 2024

    A treatment provider in rural Wisconsin creates a holistic community support network for individuals with substance use disorder, addressing multiple points in the recovery process.
    GRAND Mental Health in Tulsa set up its contingency management program to grant participants three points immediately upon completion of each session. Points translate into dollars that are available automatically on a reloadable debit VISA card provided by the program to the participants. 

    Optimizing Treatment Adherence with Rewards

    April 12, 2024

    GRAND Mental Health in Tulsa, OK, implemented Rewards Engine automated contingency mangement, resulting in a 70% increase in program completion in their partial hospitalization program (PHP).

    How a Non-Profit Homeless Outreach Ministry Organization Utilized Technology for Long-Term Support and Engagement

    September 20, 2022

    Matthew’s Hope implements the Connections App to provide ongoing support and engagement for individuals experiencing homelessness and substance use disorder.

    Oklahoma Study Shows Positive Outcomes with Outpatient App

    April 12, 2022

    Outpatient study in Oklahoma shows Connections app improves engagement and recovery outcomes for individuals in substance use treatment programs.

    Empowering Justice-Involved Individuals with Substance Use Disorder (SUD) through Digital Interventions

    March 9, 2022

    The Idaho Department of Corrections supports justice-involved individuals with substance use disorder through innovative digital interventions.
    Innovations in Telehealth for Justice-Involved Individuals with Substance Use Disorder

    Innovations in Telehealth for Justice-Involved Individuals with Substance Use Disorder

    February 21, 2022

    Marietta Municipal Court expands telehealth support to justice-involved individuals with substance use disorder, enhancing access to treatment and recovery resources.

    Georgia Department of Community Supervision’s Collaborative Effort to Support its Justice-Involved Population

    January 25, 2022

    A collaborative initiative in Georgia supports justice-involved individuals with substance use disorder, addressing challenges during the COVID-19 pandemic with innovative solutions.

    Facilitating Successful Re-entry

    January 5, 2022

    Pueblo County used digital solutions to support re-entry for justice-involved individuals, improving access to services and addressing substance use challenges effectively.
    the Department of Human Services (OKDHS) implemented eIntervention technology, an innovative closed-loop referral system, to streamline the referral process.

    Getting More Patients into Treatment, Faster

    October 6, 2021

    Oklahoma DHS implemented eIntervention, a closed-loop referral system, streamlining access to treatment and recovery for individuals with substance use disorder.