Connections App Named “Best Mental Health App” – Read More
Retention
Treatment retention refers to whether people stay engaged in and adhere to their care plan, and it is one of the strongest predictors of both clinical and financial outcomes across the care ecosystem. Dropout is common across behavioral health and substance use disorder treatment alike, and patients who stay engaged longer face substantially better outcomes, including lower mortality. The costs of poor retention extend well beyond any one organization: treatment providers lose revenue with every early dropout, health plans absorb higher medical costs from repeated crises and readmissions, and public sector systems face added pressure on already-strained support services, driving up costs to society as a whole.
Digital tools are proven to extend engagement between appointments, resulting in improved retention. For providers, health plans, employers, and public sector organizations, strengthening retention and care plan adherence is both a clinical imperative and a financial one.
Explore related articles and resources on treatment retention.
Better Retention, Increased Revenue
July 6, 2026
Key Findings. The Challenge Patient retention is a priority for every provider, but for a chain of Midwest Office-Based Opioid Treatment (OBOT) clinics providing medication-assisted treatment, it’s not just clinical,
Rural Health Transformation Is Here
June 17, 2026
How the $50 billion CMS Rural Health Transformation Program is reshaping SUD and behavioral health care in rural America, and why CHESS Health is built for exactly this moment. The
Closing the Recovery Engagement Gap
May 28, 2026
When people disengage from SUD recovery, health plans and public agencies pay the price – through ED visits, readmissions, and crisis interventions. Discover how digital recovery engagement delivers outcomes at
From Revolving Door to Retention
April 10, 2026
Nearly half of SUD patients drop out before completing treatment – costing providers up to $21,404 per episode. In this on-demand webinar, CHESS Health’s CEO and Senior Director of Recovery
The Compounding Crisis: SUD, Comorbidities, and the Cost of Fragmented Care
March 24, 2026
SUD rarely exists alone. See why comorbidities make fragmented care so costly, and how ditital tools can help fix it.
Retention is a Revenue Strategy
March 12, 2026
The Revenue Case: What Engagement Is Actually Worth The financial case for comprehensive recovery engagement starts with the cost of losing a patient. Roughly 30% of participants drop out of
MAT Boosts Retention by 30% With Contingency Management
February 2, 2026
Discover how contingency management drives higher retention and engagement by rewarding key recovery behaviors and improving outcomes in addiction treatment.
From Dropout to 90% Retention: Real Results from Contingency Management in MAT
January 30, 2026
Porch Light Health and CHESS Health share a real-world example of a provider’s innovative approach to dramatically improving retention and program adherence rates – and the tools they used to
The Retention Crisis
January 27, 2026
The Crisis in Numbers The opioid and stimulant use disorder crisis continues to devastate communities nationwide, claiming over 100,000 lives annually. According to 2023 data from the National Center for
Myth vs. Fact: The Evidence Behind Contingency Management
January 8, 2026
Contingency Management is one of the strongest evidence‑based interventions for stimulant use disorder, but outdated perceptions still stand in the way of adoption.
Reduce SUD Treatment Dropout Rates
January 2, 2026
Patient dropouts during care transitions increase costs and reduce positive outcomes. Learn effective program retention strategies.
Maximizing Patient Lifetime Value in Substance Use Disorder Treatment
October 23, 2025
This paper examines how the proven framework of lifetime value transforms SUD treatment outcomes and economics for all stakeholders.
