CUSTOMERS

SUD Treatment Providers

Valuable and differentiating technology for SUD treatment providers of all types, including:

  • Inpatient rehab facilities
  • Detox facilities
  • Outpatient providers
  • MAT providers
  • FQHCs
  • Primary care providers

CHESS connects patients and alumni with their peers and care team. The platform also supports and engages families, and creates digital links with referral sources.

BUSINESS IMPACT

  • More referrals
  • Improved treatment adherence
  • Data for value-based care
  • Strengthen community relationships with digital links
  • Demonstrate community leadership/differentiation
  • Automation for alumni engagement

CLINICAL IMPACT

  • Enhanced recovery for patients
  • Better transitions of care
  • Ability to coordinate wraparound services
  • Support for families of patients/alumni/others
"We spent four years trying to develop an app ourselves. Once we found CHESS, integration into our program was fast and we were quickly achieving results."
Mimi TareshChief Program OfficerWomen in Recovery Justice Programs, Tulsa Oklahoma

Hospitals & EDs

Technology that hospitals and health systems need to support their increasing role in addiction management:

  • Referring discharged inpatients and ED patients to local SUD and MAT providers
  • Initiating MAT in ED and PCP settings and connecting with community MAT providers
  • Improving and growing internal addiction treatment programs
  • Offering supportive content and connection to the families of patients affected by SUD
  • Comprehensively treating special patient populations, including endocarditis and severe alcohol-related liver disease

BUSINESS IMPACT

  • Reduce ED high-utilizers
  • Increase SBIRT success with (Screening, Brief Intervention, Referral to Treatment)
  • Demonstrate community leadership/differentiation
  • Improve HEDIS measures related to the initiation of and engagement in treatment

CLINICAL IMPACT

  • Enhance recovery for patients
  • Build healthier communities
  • Coordinate wraparound services
  • Support families of patients/alumni/others
"Addiction treatment won’t work if it doesn’t extend beyond the traditional healthcare system. It needs to be community-based and centered around the patient. CHESS is an excellent fit for this care model."
Carl Hatch-FeirPresident and Chief Executive OfficerDelphi Drug & Alcohol Council, Rochester NY

Health Plans

Technology for Health Plans of all types (commercial, Medicaid managed care, Medicare advantage) to address the addiction lifecycle of their members.

  • Skill-building and support tools that help members succeed in treatment and long-term recovery from SUD
  • Collaborate with provider networks through digital connections to members at the critical moments in their treatment process
  • Get members to treatment at health plan preferred providers to manage cost and quality

BUSINESS IMPACT

  • Competitive differentiation that appeals to employers
  • Value-added technology that builds relationships with members and their families
  • Strengthens provider network relationships
  • Access to digital CBT and greater treatment support improves recovery; reduces relapses and readmissions
  • Address access-to-care challenges with digital tools
  • Improve HEDIS measures related to the initiation in treatment and engagement in treatment
"We are delighted to work with an innovative and forward-thinking company such as CHESS Health to bring a much-needed technology to connect families, providers, and individuals."
Jessica Hulsey NickelFounderAddiction Policy Forum, Washington DC

State & Local Governments

Supporting governments of all types (city, county, state, tribal) to address the personal and societal issues of addiction in their communities:

  • Support providers with technology to improve recovery effectiveness
  • Automate ED-to-MAT programs for inducting Buprenorphine for opioid use disorder (OUD) patients
  • Connect EDs, access centers, and crisis centers with treatment providers and community agencies
  • Sponsor providing cognitive behavioral therapy to patients with access-to-care challenges
  • Bring patient/peer engagement to drug courts

BUSINESS AND CLINICAL VALUE

  • Enhanced CBT skills & greater treatment support improves recovery; reduces relapses and readmissions
  • Expand access to treatment for SUD and OUD through provider referral network & patient/family engagement
  • Generate comparative data on provider performance
  • Address access-to-care challenges with digital tools
  • Improve HEDIS measures related to the initiation of and engagement in treatment
"We’re using eRecovery as a new way to support clients with their recovery, as an adjunct to conventional treatment and as a way to motivate less engaged people into treatment and support."
Frederica DensleyPolicy & Projects Provider Innovations TeamNeighbourhood Justice Centre, Victoria Australia