Digital Tools Improving Recovery from SUD in West Virginia

For years, West Virginia has faced one of the most devastating substance use disorder (SUD) crises in the country, with overdose death rates more than double the national average and the cost of SUD estimated as $4,800 per resident, almost one-eighth of the state’s total economy. A combination of rural geography, limited access to care, and high poverty rates made it challenging to reach those in need. In response, the DoHS’ Bureau for Behavioral Health (BBH) and the West Virginia University Health Affairs Institute sought out a solution that could extend support beyond traditional services and overcome longstanding barriers. For ease of access, the Connections recovery support app is now available at no cost to all West Virginia residents, made possible through funding from the US Department of Health and Human Services’ Substance Abuse and Mental Health Services Administration (SAMHSA) State Opioid Response grant, as administered by BBH.

Through CHESS Health’s eRecovery solution, which encompasses the Connections and Companion apps and a digital rewards program, West Virginia is effectively bridging gaps in care and reducing isolation for its residents. This innovative approach not only benefits the general population but also specifically addresses the unique needs of vulnerable groups, including justice-involved individuals, women with children, and those living with Hepatitis C. By providing targeted support for these communities, as well as for their families, friends, and support networks, the program fosters a more inclusive and supportive environment for recovery and well-being. Early results show nearly 12,000 individuals onboarded in the app, demonstrating strong engagement among participants. Notably, during this same time, there has been a reported 37.7% drop in overdose deaths, suggesting a positive shift in community health outcomes. Though further research is needed to establish a direct correlation, our data highlights the impact of digital interventions in supporting recovery, enhancing public health, and reducing overdose deaths. 

Read the full white paper to see how West Virginia created a model for other states facing similar challenges.