Role: Sales Representative – Provider/Facility Market

Do you have the drive to connect buyers with solutions? Do you have experience in the addiction or behavioral health treatment space, either working for a facility or as a supplier? Does new technology and new possibilities excite you? Do you thrive in a small company environment?

CHESS Health is a very successful, rapidly-growing healthcare software company focused on the addiction management lifecycle. Our platform is designed to:

  • help providers attract more patients through digital community connections and patient/family engagement, into treatment for substance use disorder (SUD);
  • help providers improve treatment adherence and outcomes through our patient-facing digital therapy and patient engagement functionality; and
  • help providers stay connected to their patients, alumni, and families throughout their recovery

Of course, our provider customers are mission-driven to help their patients – as a byproduct of serving the needs of our provider customers, our technology helps patients achieve and sustain lifelong recovery and help the families of these patients to get the support they need too. We do important work at CHESS.

Currently, CHESS Health is hiring for the following roles:

  • Sales Representative – Provider/Facility Market

Location: Remote/home office-based, with easy access to airport

Compensation is a combination of a base salary and a generous commission plan, plus typical company benefits (medical and dental coverage, 401K, etc.).

Responsibilities and Qualities of a Successful Sales Representative – Provider Market

The responsibility of this role is meet and exceed their sales quota by acquiring new CHESS Health customers and to expand the current client base. Note: The target sales quota will be shared with qualified candidates prior to interviewing.

The most important qualities of a high-performing Sales Representative for the Provider Market are:

  1. Strong internal drive to pursue sales opportunities and close deals;
  2. Passion to promote CHESS to senior management of qualified CHESS prospective customers;
  3. Great listening, presentation, and communication skills;
  4. Ability to build and maintain a robust pipeline of qualified opportunities, including willingness to cold-contact in order to uncover new opportunities; and
  5. Strong internal drive to pursue sales opportunities and close deals (intentionally-repeated).

Behavioral health/addiction treatment industry knowledge, either at a treatment provider/facility or as a supplier/consultant to one, is a plus. Healthcare industry experience is a requirement. Prior sales experience in the healthcare information technology industry is a plus, but not required.

If you have a customer-centric drive, a successful sales track record, excellent communication and problem-solving skills, a willingness to travel, and, ideally, behavioral healthcare industry and/or HIT sales experience, then please apply to

Requirements for Sales Representative – Provider Market:

  • Excellent written and verbal communication skills
  • Excellent problem-solving skills
  • Excellent listening and discovery skills
  • Quick-learner
  • Willing to travel 50-65% within United States
  • Able to simultaneously balance continuously building pipeline while closing contracts
  • Ability and willingness to successfully prospect to generate new leads
  • Efficient and effective lead follow up
  • Attend trade shows and regional meetings
  • Effectively qualify potential prospects
  • Update according to CHESS policy
  • Perform effective diagnostic/discovery meetings with prospects
  • Ability to successfully demo CHESS products
  • Effectively meet with senior leadership of prospective clients.
  • Create effective sales proposals to prospects
  • Work effectively with VP Sales and CFO on contract generation
  • Work effectively with the Customer Success Team
  • Willingness to be a team player in supporting colleagues, sharing best practices, and contributing ideas to make colleagues, CHESS Health, and its customers more successful
  • Maintain strong industry knowledge expertise
  • Forecast accurately
  • Experience with Microsoft Office applications
  • Minimum of Bachelor of Science/Bachelor of Arts degree

The Sales Representative – Provider Market role reports to the VP, Sales.