TouchPoint.
Optimize Patient Engagement Across All Channels
TouchPoint is a multi-channel engagement tool that enables seamless communication with patients, members, and alumni through SMS, email, and in-app messaging. Part of the eRecovery Solution, TouchPoint goes beyond basic communication to foster meaningful connections through intelligent messaging, surveying tools, and automated outreach that drives real engagement results.

Driving Measurable Engagement
TouchPoint eliminates communication barriers and engagement gaps while driving improved treatment adherence, patient satisfaction, and program retention across your entire patient population.
Proven Value Across the Entire Patient Journey
TouchPoint enables healthcare providers to deliver critical communications across the entire patient journey:


We know providers and health plans want their patient retention and recovery support efforts to reach all their patients and members. With TouchPoint, we’re excited to enable our customers to engage 100% of their patients, alumni, and members, using the communication channel preferred by the individual.

Hans Morefield
CEO, CHESS Health