Enhanced Recovery Support to Enrich Treatment Outcomes and Boost Business Success

The Kansas-based Valley Hope treatment program, spanning six states in America’s heartland, is reaping multiple benefits from its partnership with CHESS Health. Six years after launching CHESS Health’s eRecovery solution in 2019, Valley Hope is seeing impressive results for its patients and deepening its connections with them as they work through their enhanced recovery support from drug and alcohol addictions. More than 5,300 people have been enrolled in the app through Valley Hope. Among the many benefits are:

Increased patient engagement during care transitions
After noticing a large drop-off between care transitions, Valley Hope enlisted the help of CHESS Health’s Connections app. Approximately 76% of individuals who use the app complete treatment, compared to 50% of those who do not use the app. On a daily basis, individuals using the app engage with members of CHESS Health’s peer engagement team, actively post and share in the community, attend virtual meetings, and utilize educational resources to grow their recovery skills. 

High rates of patient confidence
More than 99% of Valley Hope patients who use the app report being confident in their ability to sustain recovery.  

High rates of continued engagement with Valley Hope staff
Valley Hope leaders quickly realized the app was critical to maintaining long-term engagement with patients, who can message a member of its alumni coordinator team at any time. 

Cost savings and revenue protection
CHESS Health’s peer engagement team routinely interacts with Valley Hope patients, extending the reach of its on-site team. A single successful intervention that encourages an individual to remain in treatment results in an estimated $10K-$15K in safeguarded revenue for residential care. 

To learn more about how the evidence-based Connections app is supporting the team at Valley Hope, download our case study.