CHESS Health Solution Extends Reach of Fully Virtual Addiction Services Program

Rochester, NY — CHESS Health is pleased to announce its eRecovery solution, including the innovative Connections app, is being offered by Wholeview Direct, an entirely virtual outpatient addiction recovery program in New York. The app is available to Wholeview Direct clients served by Medicaid with access facilitated through EmblemHealth, a CHESS Health partner.

The Connections app provides critical 24/7 peer support, moderated discussion forums, educational resources, virtual support meetings, daily check-ins, and crisis response, complementing and enhancing Wholeview Direct’s virtual care model.

“Wholeview Direct’s virtual program is a perfect fit for our digital solutions,” said Hans Morefield, CEO of CHESS Health. “In extending its reach with Connections, Wholeview Direct is helping its staff and clients with tools that provide meaningful support and foster long-term recovery during the critical hours between sessions when people are at risk.”

Wholeview Direct, which serves clients throughout New York state, is led by Sarah Church, Ph.D., a clinical psychologist specializing in substance use disorder. Church is the founder and executive director of Wholeview, which offers Wholeview Direct.

Dr. Church, who first learned about CHESS Health during her fellowship at the Yale School of Medicine with Dr. Kathleen Carroll (an early partner in developing CHESS Health’s Skill Builder module, which offers digital Cognitive Behavioral Therapy techniques), understands the benefits of providing a 24/7 option for her clients. “Being part of a supportive community, where people truly understand your journey and your goals, can make all the difference,” she said, noting that it is especially needed by clients in remote areas or smaller communities.

In addition, Church noted that the wide variety of options for virtual meetings to serve Wholeview Direct’s diverse client base is a plus, along with the app’s Skill Builder module lessons. “I appreciate the lessons within the app because they reflect the same evidence-based treatment philosophy we follow at Wholeview,” she said. “It’s also incredibly valuable that clients have access to supportive peers around the clock, so they never have to feel alone on their recovery journey.”

Wholeview Direct’s implementation of the eRecovery platform exemplifies the effectiveness of digital solutions in extending the reach of virtual treatment programs, ensuring continuous support for clients throughout their recovery journey.

About Wholeview

Wholeview, headquartered in New York, NY, delivers Wholeview Direct, a fully virtual addiction recovery program, into the homes of New Yorkers. The company specializes in outpatient care for individuals facing challenges with alcohol, substance use, problem gambling, and related disorders. Wholeview is committed to providing accessible, evidence-based support to help people achieve lasting recovery. For more information, visit https://wholeview.co/our-programs/wholeview-direct/.

About CHESS Health

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