CHESS Health Measures Record App Usage During COVID-19 Crisis

CHESS Health, the leading provider of addiction management technology, today announced record usage for its patient-facing Connections app during the COVID-19 pandemic and the release of its new functionality to support growing use of telehealth. Isolation caused by the need for social distancing has resulted in cancellations of in-person treatment programs and 12-Step recovery meetings on a national (and global) basis, leaving many without the connection and support needed to maintain healthy recovery and avoid life-threatening relapse.

“Due to the COVID-19 pandemic those struggling with substance use disorder (SUD) will be faced with new obstacles as they quarantine from jobs, friends and peers in recovery,” said Hans Morefield, chief executive officer of CHESS Health. “The Connections app offers digital access to support, peers, motivating content, and digital eTherapy necessary to keep SUD patients connected and confident in their recovery in this stressful time.”

Usage of the Connections app is up 150% week-over-week and new patient enrollment increased 34% during the same period. One individual shared: “I am loving this app. It’s very helpful to have all these great messages while I’m teleworking and at home!”

“Our new telehealth coordination and communication functionality address a challenge we’re hearing from providers using Zoom and Google Hangouts –how to best tell groups and individual patients about telehealth sessions without re-keying all of our patient data into a video platform, “explained Morefield. “Our customers already use CHESS to communicate with their groups and patients, including pushing appointments and reminders, so it was a natural extension for us to add functionality to help coordinate and communicate telehealth sessions through multiple channels.”

To get more information about the CHESS platform, eRecovery and the Connections app please visit

About CHESS Health

CHESS Health is the developer of the leading, evidence-based technology platform for the addiction management life cycle. The platform facilitates digital handoffs for getting more patients into treatment (eIntervention); improves outcomes through digital CBT (eTherapy) and reduces relapse and supports long term recovery (eRecovery).  For providers, the CHESS platform grows patient volume through more successful referrals, improves treatment delivery, and measure better outcomes, including reduced relapse. Health plans and governments also benefit from more individuals in treatment and better outcomes; with the CHESS platform, they also gain analytic insights into provider performance. CHESS Health has received recognition from the Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-based Programs and Practices (NREPP), the Journal of Substance Abuse and the Surgeon General. For more information, visit