CHESS Health, Australian Justice Center Partner to Provide eRecovery Technology to Substance Use Disorder Clients

Mobile Technologies Support Offenders in Treatment for Substance Use Disorder

CHESS Health, the leading provider of evidenced-based addiction management technology, will begin offering its eRecovery solution to the Neighbourhood Justice Centre (NJC) in Melbourne, Australia.

“Relapse during and after addiction treatment occurs with 50 to 70 percent of treatment episodes, whether inpatient or outpatient,” says Hans Morefield, chief executive officer of CHESS. “With each failure, patients, providers, and society at large suffer; we are pleased to work with NJC to bring a new approach to managing addiction treatment and preventing relapse among some of Australia’s most vulnerable populations.”

NJC will use the eRecovery solution for Substance Use Disorder leveraging, including predictive relapse risk indicators and analytics to help providers reduce relapse. It integrates with the CHESS Connections app, which provides patients with support, motivation, and peer connections as they navigate their recovery journey.

The NJC which works with local communities to improve safety and prevent crime, houses a multi-jurisdictional court, together with various therapeutic and social support agencies. The NJC and CHESS Health will work together with the University of Melbourne on board as a research partner.

“By implementing eRecovery we will test its effectiveness in reducing harm and preventing relapse for our clients with SUD issues, and as a tool for clinicians to support client treatment and recovery,” says Louise Bassett, Associate Director of the NJC. “Technology can bring the people affected by addiction closer to community supports, providing 24/7 access to help and advice when it is needed. We’re looking forward to using eRecovery as a new way to support clients with their recovery, as an adjunct to conventional treatment and as a way to motivate less engaged people into treatment and support.”

The CHESS Health platform produces clinically validated results including a reduction in relapse by 31 percent among patients, hospitalizations by 71 percent, and minimizes relapse severity by 50 percent.

The NJC will roll out the eRecovery solution in February. HealthTRx, a specialized consulting organization focused on e-mental health and addictions, located in New Zealand and Australia, is managing the implementation of eRecovery at NJC.

This is CHESS Health’s second implementation in the region. Earlier, the eRecovery platform was implemented at New Zealand-based Waikato DHB, winner of the 2018 Leadership in eHealth award recognizing forward-thinking management, innovation and implementation in New Zealand’s eHealth community.

About CHESS Health

CHESS Health is the developer of the leading, evidence-based technology platform for the addiction management life cycle. The platform facilitates digital handoffs for getting more patients into treatment (eIntervention); improves outcomes through digital CBT (eTherapy) and reduces relapse and supports long term recovery through the eRecovery solution. For providers, the CHESS platform grows patient volume through more successful referrals, improves treatment delivery, and measure better outcomes, including reduced relapse. Health plans and governments also benefit from more individuals in treatment and better outcomes; with the CHESS platform, they also gain analytic insights into provider performance. CHESS Health has received recognition from the Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-based Programs and Practices (NREPP), the Journal of Substance Abuse and the Surgeon General. For more information, visit

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